Privacy Policy

Terms of Service

Effective Date: November 28, 2025
Last Updated: November 28, 2025

Welcome to icarusife.com (the “Website”), operated by Icarus IFE Systems LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our Website, products, services, and any related software or applications.

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. Acceptance of Terms

By accessing or using the Website, you confirm that you:

• Are at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into a binding agreement
• Are not prohibited from using our services under applicable laws
• Will comply with these Terms and all applicable laws and regulations

If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Icarus IFE Systems LLC provides:

• Portable In-Flight Entertainment (IFE) Systems: Hardware and software solutions for wireless passenger entertainment on aircraft
• Anna AI Assistant: Artificial intelligence-powered virtual flight attendant technology
• Flight Mapping Solutions: 2D, 3D, and 3D interactive flight tracking systems
• Content Management Systems: Tools for airlines to manage entertainment content
• Demo Access: Demonstration versions of our products for evaluation purposes
• Technical Support: Customer service and technical assistance

Our services are designed for business-to-business (B2B) use by airlines, charter operators, and aviation companies.

3. User Accounts and Registration

3.1 Account Creation

Some features of our Website may require you to create an account or register for demo access. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, including if we believe you have violated these Terms.

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content, features, and functionality on our Website are owned by Icarus IFE Systems LLC and are protected by intellectual property laws, including:

• Trademarks: “Icarus IFE,” “Icarus One,” “Anna AI,” and associated logos
• Patents: Including U.S. Patent No. 10,193,945 and pending patent applications
• Copyrights: Website content, software, documentation, and marketing materials
• Trade Secrets: Proprietary technology, algorithms, and business processes

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website for its intended purpose. This license does not include:

• Modifying, copying, or distributing our content
• Using our content for commercial purposes without permission
• Reverse engineering our software or technology
• Removing any copyright or proprietary notices

4.3 Feedback

Any feedback, suggestions, or ideas you provide to us become our property, and we may use them without compensation or attribution to you.

5. Acceptable Use Policy

You agree NOT to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Collect or harvest user information without consent
• Impersonate any person or entity
• Use automated systems (bots, scrapers) without permission
• Engage in any activity that could damage our reputation

6. Demo Access and Evaluation

If you are granted access to demo versions of our products:

• Demo access is provided for evaluation purposes only
• Demo access is time-limited and may be revoked at any time
• You may not use demo access for commercial operations
• Demo features may differ from production versions
• Demo access codes are non-transferable
• You agree to provide feedback about your demo experience if requested

7. Purchases and Payment Terms

7.1 Pricing

All prices for our products and services are quoted separately and may vary based on configuration, volume, and contract terms. Prices are subject to change without notice.

7.2 Payment

Payment terms are established in individual contracts and purchase agreements. Standard terms include:

• Payment due within 30 days of invoice unless otherwise agreed
• Late payments may incur interest charges
• We accept bank transfers, credit cards, and other methods as agreed

7.3 Taxes

Prices do not include applicable taxes. You are responsible for all taxes, duties, and fees associated with your purchase.

8. Warranties and Disclaimers

8.1 Limited Warranty

For purchased products, we provide warranties as specified in individual purchase agreements and product documentation.

8.2 Disclaimer

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR COMPLETENESS OF CONTENT
• UNINTERRUPTED OR ERROR-FREE SERVICE

8.3 Third-Party Content

Our Website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third parties.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• ICARUS IFE SYSTEMS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM
• WE ARE NOT LIABLE FOR DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE OUR SERVICES
• WE ARE NOT LIABLE FOR ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES

Some jurisdictions do not allow limitations on implied warranties or liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Icarus IFE Systems LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of our Website or services
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of any applicable laws

11. Confidentiality

During your use of our services, you may receive confidential information about our products, technology, or business. You agree to:

• Keep such information confidential
• Not disclose it to third parties without our written consent
• Use it only for the purpose for which it was provided
• Return or destroy confidential information upon request

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved as follows:

• Negotiation: The parties shall first attempt to resolve disputes through good-faith negotiation
• Mediation: If negotiation fails, disputes shall be submitted to mediation
• Arbitration: If mediation fails, disputes shall be resolved by binding arbitration in Sheridan County, Wyoming

12.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the “Last Updated” date
• We will post the revised Terms on our Website
• For material changes, we may notify you by email or prominent notice
• Your continued use after changes constitutes acceptance

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements, constitute the entire agreement between you and Icarus IFE Systems LLC.

14.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

14.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We are not liable for failures or delays caused by circumstances beyond our reasonable control.

15. Contact Information

For questions about these Terms of Service, please contact us:

Icarus IFE Systems LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States

Email: [email protected]
Phone: +1 (833) 742-0002
General Inquiries: [email protected]

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.