Icarus IFE Systems

Annual Software License & Support

Keep your IFE system running at peak performance with continuous updates, active warranty protection, and premium support

Annual License Options

We offer annual software licenses for both our legacy AdonisOne systems and the new Icarus One IFE platform.

Legacy System

AdonisOne IFE

Contact for renewal terms

Annual license per unit

  • Software updates & security patches
  • Active warranty protection
  • Priority technical support
  • Software feature upgrades
Request Renewal Terms

For existing AdonisOne hardware

Recommended

Current Platform

Icarus One IFE

Contact for renewal terms

Annual license per unit

  • All Legacy features included
  • Anna AI Virtual Flight Attendant
  • Up to 1080p streaming
  • 3D flight maps
  • Enhanced multi-language support
Request Renewal Terms

For new Icarus One hardware

What's Included in Your Annual License

Software Updates

  • All minor version updates (bug fixes, security patches)
  • Performance optimizations and stability improvements
  • New media-management features
  • UI/UX enhancements and refinements
  • Compatibility updates for new devices

Active Warranty Protection

  • Full hardware warranty coverage maintained
  • Replacement unit program for critical failures
  • No deductibles on covered repairs
  • Express shipping for replacement parts
  • Coverage for manufacturing defects

Feature Upgrades

  • Access to new Anna VFA capabilities
  • Enhanced flight map features
  • New media player functionality
  • Additional language support
  • Expanded admin dashboard tools

Priority Technical Support

  • Email support with 24-hour response time
  • Remote diagnostic assistance
  • Configuration and setup guidance
  • Troubleshooting for software issues
  • Media import and configuration guidance

Platform & Feature Access

  • Latest Icarus One software releases
  • New Anna VFA capabilities
  • Flight map and cabin-service enhancements
  • Audio player and accessibility improvements
  • Operators retain control of their licensed media libraries

System Health Monitoring

  • License validity monitoring
  • Proactive expiration notifications
  • Usage analytics and reporting
  • System performance tracking
  • Automated health check alerts

Why Maintain an Active License?

Without Active License

  • System enters read-only mode
  • No access to software updates
  • Warranty protection lapses
  • No technical support available
  • Security vulnerabilities remain unpatched
  • New features unavailable

With Active License

  • Full system functionality
  • Continuous software improvements
  • Complete warranty coverage
  • Priority support access
  • Latest security updates
  • Access to all new features

Annual License Value

Your annual license keeps your entire entertainment system running at peak performance — a fraction of the cost of traditional installed IFE maintenance.

What You Get vs. Industry Alternatives

Service Icarus Annual License Installed IFE Support
Annual CostContact for renewal terms$15,000 - $50,000+
Software UpdatesIncludedExtra Fee
Warranty CoverageIncludedExtra Fee
Technical SupportIncludedPer Incident
Feature UpgradesIncludedMajor Extra Fee

Frequently Asked Questions

What's the difference between Legacy AdonisOne and Icarus One licenses?

The Legacy AdonisOne IFE license is for existing AdonisOne hardware units. The Icarus One IFE license is for the current Icarus One platform with enhanced features including Anna AI, up to 1080p streaming, and 3D flight maps. Contact us for renewal terms.

What happens if my license expires?

When your license expires, the system enters a limited mode. Core functionality remains, but you won't receive updates, warranty coverage lapses, and technical support becomes unavailable. Renewing restores full functionality immediately.

Can I renew after my license has expired?

Yes, you can renew at any time. Your new license period begins from the date of renewal. We recommend renewing before expiration to ensure uninterrupted service and warranty coverage.

Do I need a separate license for each unit?

Yes, each IFE unit requires its own annual license. For fleet pricing on 5+ units, please contact our sales team for volume discounts.

How do I apply my renewed license?

After purchase, you'll receive a confirmation email with your new license details. Our team will remotely update your unit's license, or you can apply it through the admin panel. No physical access to the unit is required.

What's the difference between updates and upgrades?

Updates include bug fixes, security patches, and minor improvements. Upgrades include new features, enhanced capabilities, and significant functionality additions. Both are included in your annual license.

Questions About Your License?

Our team is here to help with license renewals, fleet pricing, or any questions about your IFE system.

Contact Sales Team